Privacy Policy – 9 StarsGuru

Effective Date: 16th may,2025

At 9 StarsGuru, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application or website.


1. Information We Collect

We collect the following types of data:

  • Personal Details: Name, email, phone number, birth details (date, time, location).

  • Payment Info: Transaction data from Razorpay (we do not store card details).

  • Usage Data: Device information, app interactions, preferences.


2. How We Use Your Information

We use your data to:

  • Provide personalized astrology services (e.g. charts, horoscopes).

  • Enable astrologer chat and call features.

  • Process secure payments through Razorpay.

  • Improve app performance and user experience.

  • Send notifications and service updates.


3. Sharing of Information

We do not sell your data. We only share data with:

  • Verified astrologers (for providing consultations).

  • Payment gateways (like Razorpay) for processing transactions.

  • Legal authorities when required by law.


4. Data Security

We implement encryption, firewalls, and secure servers to protect your data. Payment-related data is processed by Razorpay under strict PCI-DSS standards.


5. Your Rights

You can:

  • Access or update your information at any time.

  • Request deletion of your account and data.

  • Opt out of marketing communications.


6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.


7. Policy Changes

We may update this policy occasionally. Changes will be posted in the app and on our website.


8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 [email protected]