As our valued customer, you have every right to question the authority and management of the verification process of our astrologers.
As we’ve mentioned above already, all the astrologers on 9Stars Guru App are verified.
Their process of selection and verification is mainly divided into four phases:
Phase 1: Written Examination
The first phase is a written exam where each astrologer attempts a written exam that comprises multiple-choice as well as theoretical questions. This exam is further verified by our Five Exclusive In-house Astrologers.
When all of our in-house astrologers agree on all the answers, we take the astrologer ahead for the next phase.
Phase 2: Video Interview
In Phase 2, a video call is scheduled with the astrologer. It is mainly conducted to assess an astrologer’s inter-personal skills and real-time knowledge by 3 of our exclusive in-house astrologers to make sure that he/she knows about the digitizations of the whole process. Once the astrologer completes phase 2, he is promoted to the third phase.
Phase 3: Verification of Information
After qualifying for the first two stages, we conduct a background check for the astrologer and for their certifications, degrees, and achievements in the field of astrology.
In some cases where astrologers don’t have a certified document that qualifies them as a professional astrologer, we ask them to produce any documents or major references.
After the verification is completed, the astrologer moves ahead to our final phase.
Phase 4: Background Verification
This final phase is for those astrologers who successfully qualify for the first three phases. During this phase, we complete their background check.